Questions & Answers

In addition to your fixed interest rates, which you will receive automatically every six months, you will receive:

 

  • A Falkensteiner Blue Spirit member account. Your membership will be implemented immediately after the acceptance of your investment offer by Falkensteiner Hotels & Residences.
  • You receive a 5% discount on all direct bookings at Falkensteiner Hotels & Residences
  • and once 250 points (€ 25)

 

All information about the Falkensteiner Blue Spirit Club can be found here:
https://www.falkensteiner.com/en/spirit-club-overview/blue-spirit

In addition to your fixed interest rates, which you will receive automatically every six months, and all the benefits of a Blue Spirit Membership Account, you will receive:

 

  • For five years an automatic upgrade to the Gold Spirit Club status, which is reserved for only the most loyal Falkensteiner guests by invitation. Your membership will be implemented immediately after the acceptance of your investment offer by Falkensteiner Hotels & Residences.
  • You receive a 10% discount on all direct bookings at Falkensteiner Hotels & Residences
  • Room upgrades subject to availability
  • One-time 500 points (€ 50)
  • Personal gifts in the room

 

All information about the Falkensteiner Gold Spirit Club can be found here:

https://www.falkensteiner.com/en/spirit-club-overview/gold-spirit

In addition to your fixed interest rates, which you will receive automatically every six months, and all the benefits of a Gold Spirit member account, you will receive:

  • For 5 years, you will automatically be upgraded to the V.I.P. class "Diamond Spirit Club".
  • You also get a FREE night each year. The voucher is valid for one night in the Falkensteiner Hotels & Residences - no matter which room category (also family rooms, etc.) - without surcharge

 

Your Diamond Voucher (="Free Night" voucher) is available for download each year on your profile at investors.falkensteiner.com. It is valid for one year from the date of issue.

 

All information about the Falkensteiner Diamond Spirit Club can be found here: 

https://investors.falkensteiner.com/en/diamond-spirit/

Your membership / upgrade will be implemented immediately after your investment offer has been accepted by Falkensteiner Hotels & Residences.

You can find your Spirit Club profile on our Falkensteiner website at: www.falkensteiner.com/spirit-club.

In the Spirit Club account you can see our special offers, your current and past stays and you can always book online with your Spirit Club discount (5% or 10% discount).

When you make an investment, you will receive an account on our website investors.falkensteiner.com.  In your profile under “My Vouchers" - "Interest Vouchers”, the interest voucher will be available to download as a pdf every six months (end of March and end of September). This voucher can be presented at check-in or redeemed when booking online.

All information about your account will be sent to you by email.

No, unfortunately. When you make your investment, your decision whether to receive 4% interest in cash or 6% interest in vouchers is permanent. Changes will not be allowed. This would make management of the interest payments too complex given the large number of investors.

If you choose to receive interest in vouchers, these vouchers are good for 30 years! 

The vouchers can be redeemed in every Falkensteiner Hotel & Residences for any stay. They are to be considered as value vouchers and can therefore be used on your total bill in the hotel (including meals and all additional services such as massages, drinks at the bar, etc.). To redeem your voucher, simply show it at check-in / check-out at the hotel or enter the code, which can be found on the PDF, during your online booking process. The voucher value will then be automatically deducted from your invoice.

The interest voucher is freely transferable and may be redeemed by you or any other person. 

The free night voucher is available for download each year under your investor profile on investors.falkensteiner.com.

The free night voucher is a part of the Diamond Spirit Club and personalized for the respective Spirit Club member. The free night vouchers can be redeemed in each of the Falkensteiner hotels on availability for overnight stays in a room including standard services. The exact standard services (e.g. food) varies from hotel to hotel. This can for example be in a hotel one night including breakfast and in a family hotel including half board. Please send a request at the hotel of your choice. Excluded are only high season, holidays and public holidays.d.